What Information We Gather and Why
When you create an account, we collect the details you submit — your name, email address, phone number and the payment method you choose, whether that is bKash, Nagad or Rocket. We record transaction references so your deposit and withdrawal history is traceable on your account
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wallet. When you browse the lobby on a mobile device, we may collect device identifiers, IP address and session duration through standard web cookies and analytics tools. We do not sell your personal data to third parties. Payment data tied to bKash, Nagad or Rocket transactions
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is handled under the security standards of those payment rails; we retain only the reference number and amount on our side. We keep your account data for as long as your account remains active, and for a reasonable period afterward as required by applicable record-keeping obligations.
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If your account is closed, you may request deletion of personal data that is not required for legal or audit purposes. Eligibility to hold an account and the applicable data-handling rules depend on your local law and the regions we currently support.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.